So glad I found this website - definitely helped me through attempting to salvage data from the stock hard drive in my Samsung NP-XQX411-A01UB when it failed recently. I bought a new hard drive (Western Digital, good reviews on the HD) to replace it, and when it arrived today, I started the process of getting the laptop back to life.
Operating System: Windows 7 Home Premium 64-bit (6.1, Build. Driver: c: windows system32 drivers cdrom.sys, 6.01.7601.17514. Name: ATI I/O Communications Processor SMBus Controller. As my Samsung Laptop MDL: NP365E5C-S03US was experiencing the same issue that my new unit is.
I have a system recovery CD, which let me install Windows7 just fine... but a slew of drivers are missing, of course. There was no second disc with such things as some people have suggested. I've been on the Samsung website looking at the list of drivers available to download.. but a) they don't match the list my laptop gives of missing drivers and they are all listed for Windows XP, not Windows 7.
So what to do? That laptop itself won't connect to the internet until drivers are installed, so I can't try auto updates yet. And just directing me at that list on the Samsung site doesn't help! NONE of the downloads listed on the Samsung website are clearly matches for what my laptop says it needs.
Here's the list my computer gives of what is needed:
SM Bus Controller
Ethernet Controller
Help appreciated!!
Intel Sm Bus Controller Driver Windows 7
After you upgrade or roll back your operating system, a yellow exclamation point displays next to SM Bus Controller in Windows Device Manager. A Cannot Install this Hardware message might also display.
note:This document pertains to a problem with the driver for the SM Bus Controller. If you are looking for driver downloads, see Obtaining Software and Drivers.
When you upgrade or change Windows to another version, the drivers for the chipset might not install correctly. This causes Windows Device Manager to display the problem with SM Bus Controller.
Figure : Exclamation point next to SM Bus Controller in Device Manager
Follow these steps to resolve the issue.
Sm Bus Controller Windows 7 Acer
- Make sure that your computer is connected to the Internet.
- Windows 7 and Windows Vista - Click Start , and then type Device Manager into the into the Start field. Click Device Manager from the search results.
- Windows XP - Click Start, right-click My Computer, click Properties, select the Hardware tab, and then click Device Manager.
- Click the plus sign next to System Devices, and then find the SM Bus Controller entry.
note:
If you do not see an SM Bus Controller entry, your computer does not have an SM Bus Controller or it is not recognizing the controller. Restart the computer and perform these steps again. If you still do not see an SM Bus Controller entry, your computer does not have an SM Bus Controller. - Right-click SM Bus Controller, and then select Update Driver. Follow the instructions to update the driver software.
- If these steps resolved the issue, you do not need to continue troubleshooting.
- If the computer did not find or install the correct driver, continue with the next step.
- Windows 7 and Windows Vista - Click Start , and then type dxdiag into the into the Start field. Click dxdiag or dxdiag.exe from the search results.
- Windows XP: Click Start, click Run, type dxdiag in the Open text box, and then press Enter.
- Click the Display tab.
- Find your chipset information in the Device section.Figure : Chipset information in the DirectX Diagnostic Tool
- Open a Web browser window, and then navigate to a Web search page, such as Google or Yahoo.
note:
Check the Related Links section of this document for links to some of the most common chipset manufacturers' Web sites. - Type the full name of your chipset in the search text field, and then press Enter. Use the search results to go to the official Web page of the chipset manufacturer. Browse to the driver download page, and then follow the manufacturer's instructions to download and install the drivers for your chipset.